IVR System

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Product Details:

Interface Type Ethernet, USB, RS232
Features Multi-level IVR, Voice Recognition, Call Routing, DTMF Support, Text to Speech, Custom Greetings
Mounting Type Rack Mount or Table Top
Model IVRS-4LP
Size Standard Rack Mount
Battery Backup Optional UPS Supported
Connectivity Type Analog/PSTN, Digital (ISDN/PRI/BRI), VoIP
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Product Description

IVR System Price And Quantity

Minimum Order Quantity 1 Piece

Upgradeable Yes, via firmware/software update
Support 24x7 Technical Assistance
Operating System Support Windows, Linux
Compliance DOT, TRAI
Audio Compatibility G.711, G.729 codecs supported
Software Integration API support for CRM and ERP solutions
Display Status LED Indicators
Security TLS/SRTP encryption
Installation Type Plug & Play

IVR System Product Specifications

Battery Backup Optional UPS Supported
Range Unlimited (telephone connection based)
Connectivity Type Analog/PSTN, Digital (ISDN/PRI/BRI), VoIP
Application Call Center, Customer Support, Telephone Banking, Service Industry
Size Standard Rack Mount
Material Metal and ABS Plastic
Product Type IVR System
Weight 1.8 kg
Model IVRS-4LP
Mounting Type Rack Mount or Table Top
Interface Type Ethernet, USB, RS232
Features Multi-level IVR, Voice Recognition, Call Routing, DTMF Support, Text to Speech, Custom Greetings
Capacity Up to 120 Concurrent Channels
Operating Temperature 0C to 50C
Dimension (L*W*H) 32 x 19 x 4 cm
Frequency 50/60 Hz
Power Supply 110-240V AC, 50/60 Hz
Coverage Area Nationwide (via telephony)

Upgradeable Yes, via firmware/software update
Support 24x7 Technical Assistance
Operating System Support Windows, Linux
Compliance DOT, TRAI
Audio Compatibility G.711, G.729 codecs supported
Software Integration API support for CRM and ERP solutions
Display Status LED Indicators
Security TLS/SRTP encryption
Installation Type Plug & Play

IVR System Trade Information

Supply Ability 1 Piece Per Week
Delivery Time 1 Week

Product Description

Product Details :

Pri Card	yes
Application	Corporate & Industrial area, Government & Public Sector Premises
Voice Logger Protocols	yes
Codecs	yes
Type of Services	Installation Services
Installation Needed	Yes

Advanced Call Management

The IVRS-4LP empowers organizations with its multi-level IVR structure and intelligent call routing, ensuring efficient customer interaction and quick response. Incorporated voice recognition and DTMF support further streamline caller identification and menu navigation, enhancing both operational productivity and user experience.

Seamless Integration and Broad Compatibility

Designed for maximum compatibility, the IVRS-4LP supports G.711/G.729 audio codecs and connects via analog, digital (ISDN/PRI/BRI), or VoIP protocols. With standard API support, integration with CRM or ERP platforms is straightforward, promoting unified workflows and effortless expansion as business needs evolve.

Reliable and Secure Operation

Safeguard sensitive customer data with TLS/SRTP encryption built into the IVRS-4LP, ensuring all calls are transmitted securely. Benefit from continuous service with optional UPS battery backup, and monitor system status with convenient LED indicators. DOT and TRAI compliance assures you meet regulatory requirements.

FAQs of IVR System:

Q: How is the IVRS-4LP system installed and configured?

A: The IVRS-4LP is designed for plug & play installation and can be mounted on a rack or placed on a table top. Simply connect the device via Ethernet, USB, or RS232 interfaces and follow the installation guide. Configuration is done using its intuitive software, compatible with Windows and Linux.

Q: What are the main benefits of using the IVRS-4LP for my business?

A: This system optimizes customer service by automating call handling, enabling multi-level IVR menus, and supporting custom greetings and text-to-speech. With its high channel capacity, secure encryption, and CRM/ERP integration, it greatly enhances efficiency, scalability, and regulatory compliance.

Q: When can I get technical support for the IVRS-4LP system?

A: 24x7 technical assistance is available for the IVRS-4LP, ensuring prompt resolution of any issues and minimizing downtime. Support includes guidance on installation, configuration, troubleshooting, and upgrading, making maintenance convenient at any hour.

Q: Where can the IVRS-4LP be deployed?

A: The IVRS-4LP can be installed anywhere nationwide as long as telephony connectivity is available. Its application is suited for call centers, customer support operations, telephone banking, and various service industry sectors throughout India.

Q: What audio codecs are supported and why is this important?

A: The system supports G.711 and G.729 codecs, providing high compatibility with voice networks for optimal audio quality and efficient bandwidth usage. This ensures clear communications and seamless integration with existing telephony infrastructure.

Q: How can I integrate IVRS-4LP with my existing software solutions?

A: API support enables quick integration with leading CRM and ERP platforms. This allows data synchronization, advanced call handling, and workflow automation to promote smoother operations within your business ecosystem.

Q: Is the IVRS-4LP system upgradeable after purchase?

A: Yes, the system is fully upgradeable via firmware and software updates. This makes it easy to access new features or improvements released by the manufacturer, ensuring your IVR stays current with technological advancements and regulatory changes.

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Other Products in 'IVR System' category

Interactive Voice Response System Minimum Order Quantity : 1 Battery Backup : Optional UPS (up to 2 hours) Connectivity Type : Analog, Digital, VoIP Range : Unlimited over PSTN/VoIP network Application : Call centers, customer support, telebanking, hospitals, educational institutions Material : Electronics/Plastic Size : Standard/Customizable Product Type : Interactive Voice Response System Mounting Type : Rack Mount, Tabletop Model : IVRS4/IVRS8/IVRS16 Weight : Approx. 57 kg Interface Type : RJ11, Ethernet Features : Customizable voice prompts, multilevel menu, DTMF detection, call transfer, call recording Capacity : Supports 4, 8, 16 or higher telephone lines Operating Temperature : 0C to 50C Dimension (L*W*H) : Standard 19 inch rack mount Frequency : 50/60 Hz power compatible Shelf Life : 10+ Years Electronics life Coverage Area : Nationwide teleconnectivity Power Supply : 220V AC, 50Hz

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