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Interactive Voice Response System

Interactive Voice Response System

Product Details:

  • Frequency 50/60 Hz power compatible
  • Battery Backup Optional UPS (up to 2 hours)
  • Mounting Type Rack Mount, Tabletop
  • Size Standard/Customizable
  • Power Supply 220V AC, 50Hz
  • Range Unlimited over PSTN/VoIP network
  • Shelf Life 10+ Years Electronics life
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Interactive Voice Response System Price And Quantity

  • 1 Piece

Interactive Voice Response System Product Specifications

  • Approx. 5-7 kg
  • Analog, Digital, VoIP
  • RJ11, Ethernet
  • Call centers, customer support, tele-banking, hospitals, educational institutions
  • IVRS-4/IVRS-8/IVRS-16
  • 10+ Years Electronics life
  • Standard 19 inch rack mount
  • 0C to 50C
  • Customizable voice prompts, multi-level menu, DTMF detection, call transfer, call recording
  • Interactive Voice Response System
  • Nationwide tele-connectivity
  • Standard/Customizable
  • 220V AC, 50Hz
  • Unlimited over PSTN/VoIP network
  • 50/60 Hz power compatible
  • Optional UPS (up to 2 hours)
  • Supports 4, 8, 16 or higher telephone lines
  • Electronics/Plastic
  • Rack Mount, Tabletop

Interactive Voice Response System Trade Information

  • 1 Piece Per Week
  • 1 Week

Product Description



Commanding attention in the telecommunication sphere, our Interactive Voice Response System is a sizzling offer for businesses seeking an unbeatable solution with monumental efficiency. With LED Status Indicators and touch-tone (DTMF) control, this IVR boasts a web-based GUI for easy management. It supports 4, 8, or 16 analog/E1 digital ports, and accommodates PCM, WAV, and G.711 voice formats. Enjoy nationwide connectivity, customizable voice prompts, call recording, and robust security. Multilingual and high-performing, this bargain comes with CE/RoHS compliance and 10+ years of electronics lifeperfect for call centers, hospitals, or education.

Key Features and Competitive Advantages

Designed for versatile usage across call centers, customer support, tele-banking, hospitals, and more, our IVRS offers a robust electronics/plastic build and standard 19-inch rack mount form factor. Its material durability ensures long-term operation, while the customizable voice menus and DTMF detection deliver a tailored user experience. Commanding in efficiency, it supports seamless integration, remote firmware updates, and extensive telephone line capacity, making it an unbeatable choice for organizations aiming for rapid, reliable, and scalable telephonic automation.


Shipping, Certification, and Handling Details

Shipped from major FOB ports across India, each Interactive Voice Response System is securely packaged and handled with utmost care. Handed over with certifications like CE and RoHS, users are assured of product safety and compliance. Packaging is meticulous to ensure transit integrity and comes with clear labelling. The list price includes standard mounting kits, and options for both rack and tabletop installation. With every delivery, you receive installation guidance and full documentation for smooth integration into your telephony network.


FAQs of Interactive Voice Response System:


Q: How does the Interactive Voice Response System enhance call handling efficiency?

A: The IVR system intelligently manages incoming calls with customizable, multi-level menus, allowing callers to quickly connect with the desired department or information. This streamlines call flow, reduces wait times, and minimizes the need for continuous human intervention, ultimately boosting operational efficiency.

Q: What voice formats and telephone interfaces does the IVRS support?

A: Our system supports PCM, WAV, and G.711 voice formats and connects via analog (RJ11), E1 digital, and Ethernet interfaces. It can accommodate 4, 8, or 16 telephone lines, providing flexibility for both small and large installations.

Q: When is firmware updated and how can it be performed?

A: Firmware updates can be scheduled or performed as needed. They can be completed either remotely through the web-based GUI or locally, ensuring your system always operates with the latest features and security patches.

Q: Where can I use this IVRS solution?

A: The solution is ideal for nationwide deployments across various sectors including call centers, customer support desks, tele-banking, hospitals, and educational institutions, offering reliable tele-connectivity and advanced call management capabilities.

Q: What competitive benefits does the system offer over traditional IVR units?

A: Our IVRS model provides a monumental edge with support for multilingual prompts, extensive protocol compatibility (analog, digital, VoIP), network security features, customizable menus, call recording, and built-in alarm notifications, making it an unbeatable upgrade over conventional systems.

Q: How is the system shipped and what certifications does it include?

A: The systems are shipped from major Indian FOB ports, securely packaged to preserve quality during transit. Each unit comes with CE and RoHS certifications, ensuring both performance and compliance with international safety standards.

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